Revolutionizing Project Management in the Service Sector with a Custom SaaS Platform

Computer Software

Revolutionizing Project Management in the Service Sector with a Custom SaaS Platform

02 Engineers

03 Months

70%

Increase in operational efficiency

Technology

MariaDB, React.JS, Node.JS, Express.JS

Services

Custom Application Development

Location

Sydney, Australia

Overview

TechVariable developed a Software-as-a-Service (SAAS) based project management platform for service-oriented companies named Seract. This solution aimed to provide a straightforward and efficient method for managing the entire lifecycle of a project within each client account. As a versatile tool, Seract offers the flexibility for organizations to design their workflows, assign specific teams to projects, and loop in clients to ensure seamless delivery.

Challenges

The primary goal was to create a SAAS-based project management and relationship management platform. The challenge was building a comprehensive, collaborative system allowing service-oriented companies to manage their full range of accounts and every ongoing project. The system had to facilitate seamless workflow management, multi-project handling with limited resources, and smooth delivery planning.

High Level Design Architecture

Solutions

In response to these challenges, TechVariable delivered the product as a highly functional platform. It allows organizations to design workflows and processes based on their unique needs and the specific requirements of each account or project. The platform’s features include:

A portfolio of accounts
Creation of services, organized by categories.
Creation of actions within each service
Creation of projects, organized by categories or services.
Creation of deliverables for each project
Creation of users, invitation to other users
Assignment of tasks to each user, by project, service, or category

The platform was custom-designed through requirement gathering from the client, research, brainstorming, and close collaboration at all stages. An agile methodology ensured the project stayed on track through its evolution.

Result

Thanks to a collaborative and interactive process, the delivery was smooth and completed in record time, exceeding the client’s expectations. The product’s success demonstrated the value of a tailored, SAAS-based project management tool for service-oriented companies, validating the effort invested in its creation. As a result, organizations now have a robust tool to facilitate project and service relationship management, enhancing their efficiency and service delivery.

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Advanced Data ETL, Reporting and Gen AI

No-code data engineering

Automated data transformation

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Advanced Data ETL, Reporting and Gen AI

No-code data engineering

Automated data transformation

Enterprise-grade LLM

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Advanced Data ETL, Reporting and Gen AI

No-code data engineering

Automated data transformation

Enterprise-grade LLM

Computer Software