First contact is always your Pod Lead/PM—they own your sprint outcomes and day-to-day decisions.
Each healthcare pod is a cross-functional and scalable team shipping on a predictable sprint cadence.
A Delivery Pod is a ready-to-run, cross-functional team aligned to your goals, measured by sprint outcomes, not hours. You get stable velocity, consistent ceremonies, and one accountable owner.
| Resource Type | Skills | Healthcare Expertise |
|---|---|---|
|
Lead Tech Architect |
Full-stack engineering- React, Node.js, Python, PostgreSQL, MongoDB, Neo4j, Data Engineer- Polars, Apache Spark, Kubernetes |
HEDIS Quality Measures Calculation Engine (Medicaid), eCQM Quality Measures Calculation Engine (Medicare), Payer Roster file integration, HIPAA Compliant Architecture |
|
Senior Data Engineer |
Data Engineer- Databricks, Snowflake, Apache Spark, Backend- Python, Django, FastAPI |
Healthcare Data Exchange & Interoperability (HL7 V2, CDA, FHIR, EDI, XML), Social Determinants of Health (SDoH) Data Integration, Analytical Tools for Care Management |
|
Lead Full-stack Engineer |
Full-stack engineering- React, Node.js, Python, PostgreSQL, Data Engineer- Databricks |
Data Modeling & Mapping for different Healthcare Data Formats, eCQM calculation & reporting engine, Dashboard for population cohort |
|
Sr Mobile App Developer |
Full-stack engineering- React. Node.js, Mobile App Development- React Native, Flutter, Tauri (Ionic) |
HIPAA compliant Telemedicine Application Development with real-time video conferencing |
|
Lead ML Engineer |
Machine Learning, NLP, RAG, LLM tuning |
Detection & segmentation of liver disease spots, RAG agent integrated with patient care data for care coordinators to gather insights |
|
Healthcare Analyst |
Product Management, Project Management, Scrum Master, Business Analysis |
Successfully led certification from NCQA for one of our customers, Care plan creation/management for chronic disease management, Product Management for a Healthcare Analytics product |
2-week sprints (demo/release at the end of each sprint)
Product/Sprint planning, daily stand-ups, mid-sprint check-ins, sprint review & retrospective
Roadmap, sprint backlog, definition of ready/done, test cases, PRDs, runbooks
CI/CD, automated testing, code reviews, PII/PHI handling SOPs, audit logs
Minimum 3–4 hours US overlap daily (customizable)
Monthly/Quarterly subscription (cancel/scale with 30-day notice), BAA will be made available for HIPAA engagements
Included: Product management & delivery governance, Engineering (as per pod), QA, CI/CD, Documentation (architecture, runbooks, release notes)
Best for: Complex programs needing mixed capabilities (e.g., interoperability + analytics + product UX)
You choose
Start with a base:
We help design the pod: Objectives → scope → throughput target → pod sizing → onboarding plan
Use it for
Commercials
24×7 support & on-call
Clinical SME hours, usability testing with clinicians
| Escalation Level | Contact | Typical Scenarios | Response SLA |
|---|---|---|---|
|
Level 1 – Pod Lead / Project Manager |
Your dedicated Pod Lead or assigned Project Manager |
Day-to-day clarifications, minor blockers, scope alignment, priority changes |
Within 1 business day |
|
Level 2 – Delivery Manager / Account Manager |
The Delivery Manager overseeing your engagement |
Persistent blockers, recurring quality issues, dependency delays, change management |
Within 8 business hours |
|
Level 3 – Leadership Escalation |
Head of Delivery / Founding Team |
Critical delivery risk, contractual issues, major scope or strategy disputes |
Within 4 business hours |
First contact is always your Pod Lead/PM—they own your sprint outcomes and day-to-day decisions.
If an issue remains unresolved or has potential business impact, it’s escalated to Level 2 for managerial intervention.
If a risk threatens delivery, compliance, or relationship health, it goes straight to Level 3 for leadership resolution.
Each pod is healthcare-savvy, outcome-driven, and easy to scale up or down.
PHI handling SOPs, BAA support, audit logs, environment isolation
SyncMesh, & other frameworks to cut time-to-value by ~30–50%
Fixed pods, clear capacity, stable burndown from sprint 2–3
Your repos, your cloud, your IP- full handover any time
Our pods are flexible. If a role isn’t required for your project (e.g., a dedicated UI/UX designer), we can remove it and adjust the pod composition. The freed capacity can be reallocated to another role or converted into additional development/testing hours. Where feasible, we can also discuss a corresponding adjustment in pricing to reflect the updated team structure.
Yes. If a team member isn’t a fit, be it for technical skills, communication style, or domain understanding, we replace them within two sprint cycles at no extra cost, ensuring a smooth transition without disrupting delivery timelines.
We recommend evaluating the technical architect/lead along with the full pod as a delivery unit, rather than individually assessing each developer. To help you decide, we can run a 2–3 day mini-sprint to deliver a small, real requirement from your backlog. This gives you a clear view of how the team collaborates, solves problems, and delivers results.
For projects already in flight, we conduct a structured knowledge-transfer period before taking full ownership. This includes code walkthroughs, architecture reviews, and documentation updates to avoid delivery downtime.
Yes. We often operate as an extension of in-house teams, collaborating on shared repositories, attending your stand-ups, and aligning our sprint ceremonies with your internal cadence.
Book a 30-minute fit call. We’ll map your objectives to the right pod, share an indicative plan and rate card, and start Sprint 0 within a week of signatures and access.