Redefining Healthcare Communication & Collaboration

Client

An innovative U.S.-based health tech company aiming to revolutionize secure communication and collaboration among healthcare providers, administrators, allied professionals, and verified vendors.
  • Fragmented communication systems that were not HIPAA-compliant.

  • Limited cross-organization consultations due to regulatory and workflow barriers.

  • Lack of structured platforms for peer learning and knowledge exchange.

  • Inefficient vendor engagement channels prone to unsolicited outreach.

  • Absence of role-specific tools that match modern healthcare workflows.

The TechVariable Approach

TechVariable designed and developed a Collaboration Platform for healthcare executives — a cloud-native, HIPAA-compliant, multi-tenant collaboration platform tailored for healthcare roles.

Key modules include:

  1. Internal HCO Communication (Channels) – Secure messaging, calling, document sharing, AI-based PHI flagging.

  2. Healthcare Connections (HCC) – Cross-organization consult spaces gated by BAA approval.

  3. DOC Lounge – Peer-to-peer networking and mentorship for verified physicians.

  4. Healthcare Exchange (HCX) – Public, non-clinical community forums and webinars.

  5. Vendor Engagement Tools – Verified vendor profiles, educational webinars, and analytics.

TechVariable’s scope covered:

  • Product Strategy & UX Mapping – Persona-driven workflows and multi-tenant architecture.

  • AI-Driven Compliance – PHI detection, rewrite suggestions, and admin dashboards.

  • Security & Access Control – MFA, SSO integration, role-based permissions.

  • Responsive UI/UX – Mobile-first approach for iOS, Android, and Web.

  • Analytics & Reporting – Engagement metrics, compliance reports, and exportable audit logs.

Impact Delivered

  • Improved Compliance – HIPAA-aligned features ensure secure, role-restricted communication.

  • Faster Clinical Collaboration – Structured, frictionless cross-organization consults.

  • Enhanced Knowledge Sharing – Peer lounges and forums encourage continuous learning.

  • Vendor-Clinician Trust – Ethical engagement channels with measurable ROI for vendors.

  • Scalable Ecosystem – Modular design enables integration with EHR, telehealth, and other systems.

Tech Stack

  • Frontend: React, React Native, Tailwind CSS

  • Backend: Node.js, Express.js

  • Database: PostgreSQL, MongoDB

  • AI/ML: Python, TensorFlow (for PHI detection)

  • Cloud Infrastructure: AWS (ECS, S3, RDS, Lambda)

  • Security & Compliance: Okta, Azure AD, MFA (TOTP-based), HIPAA audit logging

  • Communication Services: WebRTC, Twilio API

  • Analytics: Mixpanel, AWS QuickSight

  • Closed Beta (Q2 2025): Pilot with select healthcare institutions.

  • Vendor Onboarding Expansion (Q3 2025): Enhanced analytics and lead attribution.

  • DOC Lounge Scaling (Q3 2025): Wider specialty-based networking features.

  • HCX Forum Activation (Q4 2025): Webinar tools and public community growth.

  • Multi-Org Metrics (Q4 2025): Insights into cross-institution collaboration trends.

About TechVariable

TechVariable is a healthcare-first technology services firm trusted by payers, providers, and health-tech innovators for its expertise in interoperability, AI-driven analytics, and compliance-focused solution design. With accelerators like SyncMesh and deep domain expertise, TechVariable delivers fast, secure, and intelligent solutions to solve healthcare’s most pressing operational and clinical challenges.

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